Delivery Data Officer

What we can offer

Music, it’s in our DNA. We use the power of music to enrich the lives of people affected by life limiting illness, isolation or disability and we are the largest music therapy charity in the UK. We are Nordoff Robbins Music Therapy.  Let’s face it, the last 12 months have been challenging, learning new ways of working and understanding our clients’ needs in an uncertain world.  But we have thrived on these challenges, and Nordoff Robbins is now looking for a Delivery Data Officer to join our experienced, supportive Music Services team.  An exciting role right in the heart of what we do, helping us to reach more people across the UK through the power of music.

We are NR

If you want to work at a charity with people and music at its heart, that is committed to providing an equitable, diverse and inclusive workplace full of inspiring colleagues who work tirelessly to put those it exists to serve front and centre of everything we do; if you want to work collaboratively with integrity and kindness and are willing to travel with us as we come to work with strong backs, soft fronts and wild hearts, we may well be your next team.

Are you NR?

If you are values driven, courageous, curious, agile, flexible, enthusiastic and future focused (without losing sight of the here and now), if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with passion and dedication about our cause we want to hear from you!

What we are looking for

What we need:

We need you to have experience working with information, statistical analysis and management information.  We’ll need you to be able to hit the ground running with the data management side of things whilst we train and support you in all things Nordoff Robbins.

Exemplary data skills are critical here.  We need someone who’s adept at data management and can use Excel to a high level as well as someone who can work with a variety of systems and operational tools, managing the interfaces between the information systems we have.

We need someone who is good with data (have we said that already?!), that can not only collate it but present it and bring it alive.  Our delivery of Music Therapy is our core charitable mission, and we need to be able to report and present it effectively both internally and externally. You’ll need to be able to present data in a variety of formats use Excel charts, pivot tables, PowerPoint and Word to allow ease of data analysis.

Strong communication skills, written and verbal, with the ability to build real relationships.  You’ll need to be confident in asking for the internal information you need as well as sensitive, patient and understating if speaking with our service users.

You’ll need acute awareness of confidentiality and data protection, working within our GDPR policy, guidelines and rules.

Don’t worry, you don’t need to be musical, but you do need to be able to work cross-organisationally with colleagues in all areas of the charity from music therapists to the People team to make sure you have all the information you need to put together all the delivery data produce what’s needed.

What we offer:

A salary of £25,768 – £28,444 pa dependent on experience (pro rata)

Pension scheme

31 days annual leave (pro rata)

Flexible working including Working from Anywhere

Salary sacrifice benefits including cycle to work

A true People First charity with training and career development as part of our core

An inclusive culture – and lots of music!

How to apply

I am NR

Please send your CV and cover letter detailing your interest in the role and how your skills and experience match our requirements to (please note applications without a covering letter will not be considered

Why? We want to hear about you as a person not just a list of your work accomplishments).

For further info, contact

This role is subject to a Basic DBS check

We are a Disability Confident Employer

Application Closing Date

Friday 26th March 2021

Interview Date

Beginning April 2021, conducted in line with government Covid19 restrictions.