Privacy Policy

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Please note that the terms of our privacy policy apply to all personal data you submit to Nordoff Robbins, and when you agree to our terms and conditions and privacy policy, you consent to us handling your data in accordance with this policy.

a) Nordoff Robbins will use information collected about you in accordance with the Data Protection Act 1998.

b) Nordoff Robbins may ask you for certain information and you may submit personal data to the Web Site (such as your name, email address and contact details) when you subscribe or sign up to the Web Site and/or a Course or Event.

c) Nordoff Robbins may also record which parts of the Web Site and services you are interested in as well as user traffic patterns and site use. This information will be kept securely in accordance with an internal security policy and may be used to:

  • i) process your Donations, Orders for Products, Event bookings, Communications, User Content, your use of the Web Site and to enable your use of the Web Site and associated services
  • ii) open and run your account and provide you with an up to date, efficient and reliable service
  • iii) send your promotional and marketing material
  • iv) generally run the Web Site.
     

d) By subscribing and submitting your data you agree to this use.

e) From time to time Nordoff Robbins may also monitor and record telephone calls for training purposes and to improve the service to you.

f) Nordoff Robbins will never collect sensitive information about you without your explicit consent.

g) In accordance with the Data Protection Act 1998, Nordoff Robbins is registered with the Information Commissioner with number Z6045613.

h) If you believe Nordoff Robbins has information about you that you do not want Nordoff Robbins to have or that is incorrect, please contact Nordoff Robbins as described below and Nordoff Robbins shall correct or remove the data as you request as soon as is reasonably practicable.

j) You (a Data Subject) may request, in writing, to obtain copies of the information we store in electronic and paper form. We reserve the right to charge a £10 administration fee in respect of complying with such a request.

k) This privacy policy affects our Website only. You should review the privacy policy of any web site you visit which is linked form this website and any display advertising for their own privacy policies.

l) If you have any other concerns over privacy, this privacy policy or this Web Site please contact Nordoff Robbins as described below.

Marketing Communications

a) Nordoff Robbins gives you a choice whether or not you want Nordoff Robbins to contact you about future events, initiatives, services or related activities and matters that you may find useful. Nordoff Robbins won't sell, give or trade personal information to other companies but Nordoff Robbins would like to keep you informed of the developments on the Web Site and certain Content.

b) Nordoff Robbins will not send you any marketing emails or pass your information on to third parties unless you give your consent or you have given it already.

Contact

a) If you want to contact us in respect of this privacy policy or your personal data that we may hold, you can do so by calling 020 7428 9908 during our office hours, or emailing fundraising@nordoff-robbins.org.uk, or writing to us at Nordoff Robbins, 20-21 Spectrum House, 32/34 Gordon House Road, London, NW5 1LP.