For each donation text you send, you will be charged the donation amount plus any associated text message cost (as stipulated by your network service provider).
If you text an incorrect keyword or shortcode, you may still be charged for the text message at your network service provider’s text message rate.
For all donations received from text donating, Nordoff and Robbins receives 100% of the donation.
If you are under 16 years of age, you must have a parent or guardian’s permission to donate to Nordoff and Robbins via text. You should always obtain the bill payers permission prior to sending a text message.
Nordoff and Robbins may contact you to ask for your contact preference if this hasn’t been specified.
You’ll only receive future marketing texts and/or telephone calls from us if you have agreed to this.
For questions, to update your contact preferences or to cancel your Gift aid declaration, please contact customer care on 02074289908 or email [email protected]
Nordoff and Robbins is a registered charity in England and Wales no. 280960 and in Scotland no. SC048817. Registered Office: 2 Lissenden Gardens, London NW5 1PQ.